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Enterprise, Business cases:

Client #1 situation:

  • Client has main HQ and 15 smaller locations in six states & China
  • VPN’s between locations difficult to maintain
  • Internal network not sufficient to support the business
  • Limited phone functionality
  • Long Distance call charges apply when calling between locations
  • Critical systems sometimes impacted as they are at HQ location

Solution: Threshold Collocation, TDM voice, SIP & MPLS Eliminated business impacting outages. No increase in cost

  • Moved all critical systems including; email, data base, web servers, CRM to Collocation
  • Built and Installed fiber at 6 key locations for MPLS with 7X bandwidth between locations
  • China added to MPLS for dramatically improved communication
  • All locations phones interconnected with QOS private network
  • TDM voice services at multiple locations with ability to failover in event of outages
  • SIP trunks toll-free shared between all locations eliminates excess lines
  • Internet access in collocation saves 90% over purchasing it at each location
  • VPN removed for internal location connections
  • Single firewall / VPN maintained at collocation simplifies all remote mobile access
  • 99.999% uptime is significant improvement for their systems and web store.

Client #2 situation:

  • Client has low speed connections to many locations
  • All critical systems at HQ
  • No redundancy for internet access, or power in the event of disruptions
  • Limited phone functionality between locations
  • Federal privacy regulations require extra high security, physical and logical

Solution:Threshold collocation, Ethernet private lines, Internet accesst

  • Client moved all critical systems to collocation including PBX
  • All locations connect to PBX in collocation for seamless integration
  • Provided 7X increase in bandwidth between locations
  • Redundant internet connections utilizing BGP with 5 different upstream providers
  • SIP trunks at collocation for local and long distance in 7 different rate centers and 3 states

 

Medium Business, Business cases:

Client #1 situation:

  • Client has main HQ and 11 smaller locations in three states
  • VPN’s between locations difficult to maintain
  • Limited phone functionality
  • Long Distance call charges apply when calling between locations
  • Unable to transfer callers between locations

Solution: Threshold Collocation, Private DSL, SIP & Ethernet Private Line saved 20% and improved customer/employee satisfaction

  • Moved all critical systems including; email, data base, web servers, CRM to Collocation
  • All locations phones directly connected to PBX for seamless integration between locations
  • Calls can easily be transferred between locations
  • SIP trunks (local and toll-free) shared between all 12 locations eliminates excess lines
  • Internet access in collocation saves 90% over purchasing it at each location
  • VPN removed for internal location connections
  • Single firewall / VPN maintained at collocation simplifies all remote mobile access
  • 99.999% uptime is significant improvement for their systems and web store.

Client #2 situation:

  • Client has 2 locations ( One in USA and one in India)
  • No ability to transfer calls between locations, or conference in supervisors
  • Toll-free calls can only go to one location, not both
  • Limited phone functionality
  • Need to provide callers options when office is closed

Solution:Threshold hosted PBX, private lines, Internet access saved 45%

  • Both US and India locations on one PBX
  • Automated attendant call routing based on caller input
  • Expanded hours of operation as each location can handle 100% of all calls
  • After hours caller options for callers
  • Find-me-follow-me routing of calls for mobile employees/owners
  • Work from Home SoftPhone available for home and remote users
  • Virtually unlimited number of simultaneous calls for all locations
  • Threshold provided connectivity to ensure call quality
  • Fax to email solution

 

Small Business, Business cases:

Client #1 situation:

  • Client has two locations in different states
  • Employees/owners travel between the locations frequently
  • Each location can only handle 4 calls simultaneously
  • Limited phone functionality
  • Long Distance call charges apply when calling between locations
  • Unable to transfer callers between locations

Solution: Threshold hosted PBX saved 22% from their current implementation

  • Automated attendant call routing based on caller input
  • Free calls between all locations
  • Find-me-follow-me routing of calls for mobile employees/owners
  • Calls can easily be transferred between locations
  • Virtually unlimited number of simultaneous calls for all locations
  • SoftPhone available for home and remote users
  • Threshold provides internet connection and separate voice connection
  • Fax to email solution

Client #2 situation:

  • Client has one location
  • Employees need to work from home
  • Location can only handle 4 calls simultaneously
  • Limited phone functionality
  • Need to provide callers options when office is closed

Solution:Threshold hosted PBX saved 15% from their current implementation

  • Automated attendant call routing based on caller input
  • After hours caller options for callers
  • Find-me-follow-me routing of calls for mobile employees/owners
  • Work from Home SoftPhone available for home and remote users
  • Virtually unlimited number of simultaneous calls for all locations
  • Threshold provides internet connection and separate voice connection
  • Fax to email solution

Testimonials


“Thanks again for all your help in getting the NYC office up in time. You guys really went the extra mile, and I appreciate it greatly. I understand we were under a great time constraint and you guys came through. I would also like to thank you personally, because you seemed to make the correct call every time. You suggested when and if expedite fees were appropriate, and were with us all through the crunch. Outstanding job.”
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Let us know how we can help your business. Start the conversation with a call, e-mail or this inquiry form. A Threshold Communications expert will work with you to bring a fresh, new approach to your unique project. Whether you are moving across the street in Scottsdale, or opening a factory in Shenzhen, Threshold has the experience and connections to provide you the right solution, at the right price, with outstanding service and support.

 
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